Privacy Policy & Cookie Notice

Privacy Policy

1. Overview

Ardore Hospitality Management Group (“Company,” “we,” “us,” or “our”) provides property management services to owners of hospitality and destination properties in Italy, including on-site staffing and vendor coordination, maintenance oversight, and owner reporting.

We are committed to protecting the privacy and security of personal data in compliance with:

• Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR)

• Applicable U.S. privacy and consumer protection laws

• Applicable Italian data protection regulations

2. Personal Data We Collect

We may collect the following categories of personal data:

3. Legal Basis for Processing (GDPR)

Where GDPR applies, we process personal data based on:

• Consent (e.g., marketing communications)

• Contractual necessity (to provide property management services)

• Legitimate interests (business communications, service improvement)

• Legal obligations (recordkeeping, compliance)

4. How We Use Personal Data

We use data to:

• Respond to inquiries from property owners

• Provide property management and operational services

• Coordinate staffing, vendors, and maintenance

• Prepare owner reporting and performance summaries

• Facilitate introductions to third-party professionals

• Send marketing communications (with consent where required)

• Improve our website and services

• Comply with legal obligations

5. International Data Transfers

Personal data may be transferred between the United States, Italy, and other jurisdictions where we or our service providers operate.

Where required, we use appropriate safeguards, including:

• Standard Contractual Clauses (SCCs)

• Contractual confidentiality obligations

• Secure data hosting providers

6. Data Retention

We retain personal data only as long as necessary for:

• The purposes described in this Policy

• Compliance with legal obligations

• Legitimate business recordkeeping

7. Your Rights (EU/EEA Residents)

Under GDPR, you may have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent at any time

Requests may be submitted to: christian@ardoremanagement.com

8. U.S. State Privacy Rights

Where applicable (e.g., California residents), you may have rights to:

• Request disclosure of collected data

• Request deletion

• Opt out of certain data sharing

We do not sell personal data.

9. Cookies & Tracking

ardoremanagement.com currently uses only cookies that are strictly necessary for the website to function. We do not use analytics or marketing cookies at this time. If that changes, we will update this Policy and our Cookie Notice accordingly. See our Cookie Notice below for details.

10. Data Security

We implement reasonable technical and organizational safeguards, including:

• Secure hosting

• Limited access controls

• Encrypted communications where appropriate

No system is completely secure; users submit information at their own discretion.

11. Third-Party Links

Our website may link to third-party service providers. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Policy periodically. The effective date will reflect the most recent revision.